Move your data from Gladly with your free account
Capture data from Gladly and deliver it to your destinations using Estuary's pre-built connectors. Build pipelines for real-time, incremental, or batch data movement based on connector capabilities.
- <100ms to batch
- 200+ connectors
- Managed data pipelines
Gladly connector details
The Gladly connector streams customer service and agent activity data from Gladly into Estuary collections, giving teams a unified, right-time view of customer interactions and support operations.
- Comprehensive coverage: Captures key Gladly entities such as agents, conversations, customers, tasks, and payment requests, mapping each to its own data collection.
- Right-time synchronization: Continuously ingests new events (like agent status or conversation updates) for dependable, always-current visibility.
- Secure authentication: Uses your organization ID, agent email, and API token to authenticate safely with Gladly’s API.
- Configurable frequency: Supports flexible sync intervals to balance freshness and resource usage.
- Effortless setup: Minimal configuration in Estuary’s web app — simply provide your credentials and select the Gladly event types to capture.
💡 Tip: Use shorter sync intervals (for example, PT30S) for time-sensitive data like agent availability or conversation events to keep dashboards and analytics up to date.
How to connect Gladly to your destination in 3 easy steps
- 1
Connect Gladly as your data source
Securely connect Gladly and choose the objects, tables, or collections you need to sync.
- 2
Prepare and transform your data
Apply transformations and schema mapping as data moves whether you are streaming in real time or loading in batches.
- 3
Deliver to your destination
Continuously or periodically deliver your data to the destination you choose, based on the capabilities and configuration of your pipeline.
Trusted by data teams worldwide
All data connections are fully encrypted in transit and at rest. Estuary also supports private cloud and BYOC deployments for maximum security and compliance.
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HIGH THROUGHPUT
Distributed, event-driven architecture scales for demanding data workloads.
DURABLE COLLECTIONS
Store data as it moves so you can transform, replay, and deliver it downstream.
FLEXIBLE LATENCY
From <100ms CDC and real-time streaming to scheduled batch, depending on connector capabilities.
From <100ms to batch
Estuary supports CDC, real-time streaming, incremental syncs, and scheduled batch across its connector ecosystem. Capture data from Gladly using the cadence supported by the connector, then transform and deliver it to the destinations your team uses.
- Connect Gladly to warehouses, databases, data lakes, search platforms, and event systems through Estuary-supported destinations.
- Capture once and reuse Gladly data across transformations and multiple downstream destinations without rebuilding source extraction.
See where you can send Gladly data:
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Pipelines as fast as Kafka, easy as managed ELT/ETL, cheaper than building it.
Feature Comparison
| Estuary | Batch ELT/ETL | DIY Python | Kafka | |
|---|---|---|---|---|
| Price | $ | $$-$$$$ | $-$$$$ | $-$$$$ |
| Latency | <100ms to scheduled | 5min+ | Varies | <100ms |
| Ease | Analysts can manage | Analysts can manage | Data Engineer | Senior Data Engineer |
| Scale | ||||
| Maintenance Effort | Low | Medium | High | High |
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