Stream data from Genesys to Tinybird
Sync your Genesys data with Tinybird in minutes using Estuary Flow for real-time, no-code integration and seamless data pipelines.
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Genesys connector details
The Genesys connector captures customer interaction and engagement data from the Genesys Cloud API into Estuary collections, enabling dependable, right-time visibility across contact center operations.
- Unified customer insights: Captures core resources such as campaigns, conversations, queues, queue members, teams, and users, giving you a complete operational view.
- Right-time replication: Continuously syncs updates from the Genesys API using timestamp-based tracking for accurate, up-to-date analytics.
- Secure OAuth authentication: Integrates with your Genesys Cloud account using the Client Credentials grant type for secure, managed API access.
- Flexible configuration: Requires only your Genesys Cloud domain, OAuth client ID, client secret, and optional start date to get started.
- Optimized for scale: Efficiently handles large data volumes across high-traffic customer engagement environments.
- Structured for analytics: Automatically maps each Genesys resource to its own Flow collection, simplifying downstream modeling and visualization.
💡 Tip: Use a dedicated OAuth app with minimal read-only permissions to keep your capture secure and maintain control over which resources Estuary accesses.

Tinybird connector details
Real-time analytics in Tinybird start with live data — and Estuary makes that possible. By using the Tinybird variant of the Dekaf connector, you can stream data from Flow collections directly into Tinybird as Kafka-compatible messages. This gives you a continuous, low-latency data feed for powering dashboards, APIs, and user-facing analytics.
- Instant data delivery: Flow publishes updates and inserts in real time to Tinybird via Avro-encoded Kafka topics
- Effortless authentication: Connect using your Flow materialization name as the username and your auth token as the password
- Flexible workspace setup: Works seamlessly with both Tinybird Forward (CLI-based) and Tinybird Classic (UI-based) environments
- Schema-aware integration: Includes an Avro schema registry endpoint that Tinybird can automatically decode
- Custom deletion handling: Choose between kafka (null-value deletes) or cdc (explicit deletion records) modes for soft or hard delete logic
- Optimized for analytics: Configure Tinybird datasources using MergeTree or ReplacingMergeTree engines for deduplication and efficient querying
💡 Tip: When using CDC deletion mode, extract the _is_deleted field and apply the FINAL keyword in Tinybird queries to automatically filter out deleted rows.
How to integrate Genesys with Tinybird in 3 simple steps using Estuary Flow
Connect Genesys as Your Real-Time Data Source
Set up a real-time source connector for Genesys in minutes. Estuary captures change data (CDC), events, or snapshots — no custom pipelines, agents or manual configs needed.
Configure Tinybird as Your Target
Choose Tinybird as your target system. Estuary intelligently maps schemas, supports both batch and streaming loads, and adapts to schema changes automatically.
Deploy and Monitor Your End-to-End Data Pipeline
Launch your pipeline and monitor it from a single UI. Estuary Flow guarantees exactly-once delivery, handles backfills and replays, and scales with your data — without engineering overhead.
Estuary Flow in action
See how to build end-to-end pipelines using no-code connectors in minutes. Estuary Flow does the rest.
Why Estuary Flow is the best choice for data integration
Estuary Flow combines the most real-time, streaming change data capture (CDC), and batch connectors together into a unified modern data pipeline:

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Frequently Asked Questions
- Set Up Capture: In Estuary Flow, go to Sources, click + NEW CAPTURE, and select the Genesys connector.
- Enter Details: Add your Genesys connection details and click SAVE AND PUBLISH.
- Materialize Data: Go to Destinations, choose your target system, link the Genesys capture, and publish.
What is Genesys?
How do I Transfer Data from Genesys?
What are the pricing options for Estuary Flow?
Estuary offers competitive and transparent pricing, with a free tier that includes 2 connector instances and up to 10 GB of data transfer per month. Explore our pricing options to see which plan fits your data integration needs.
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